Job Title: Renault RMS Administrator
Salary: Up to £27,000
Location: Hybrid, Bedford
Working Hours: Monday to Friday, 40 hours per week (8:30am-5:00pm)
Job Status: Permanent
Join the UK’s largest B2B used vehicle service
At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.
Main Purpose of The Role:
The Administrator will provide comprehensive administrative support to ensure the efficient day-to-day operation of business processes and the delivery of exceptional service to both internal and external stakeholders. The role is responsible for maintaining accurate data records, coordinating administrative activities, and supporting key business functions to achieve departmental objectives and key performance indicators (KPIs).
Working as part of a collaborative team, the Administrator will act as a central point of contact for enquiries, requests, and information, ensuring tasks are completed accurately, efficiently, and within agreed timescales. The successful candidate will demonstrate strong organisational skills, attention to detail, and a proactive approach to problem-solving while maintaining high standards of customer service and compliance. This role has a focus on the Renault UK remarketing account, however working within a larger team the successful candidate will flex to support other members of the wider team as required.
Key Responsibilities:
- Provide administrative support across a range of business activities and functions.
- Maintain accurate records, databases, and documentation.
- Process, update, and validate data in line with company procedures.
- Coordinate meetings, schedules, and communications where required.
- Respond to internal and external enquiries in a professional and timely manner.
- Support the achievement of departmental KPIs and service level agreements (SLAs).
- Prepare reports, correspondence, and other documentation.
- Liaise with colleagues, customers, suppliers, and stakeholders to ensure effective communication and workflow management.
- Identify opportunities to improve administrative processes and efficiencies.
- Ensure compliance with company policies, procedures, and data protection requirements.
Knowledge and Experience Required:
Technical Skills:
- Strong attention to detail and accuracy in data entry.
- Excellent time management and ability to prioritize workload effectively.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Ability to learn and use internal systems efficiently.
- Strong problem-solving and decision-making skills.
- Effective communication skills, both written and verbal.
Essential Criteria:
- Previous experience in an administrative or office-based role.
- Ability to work in a fast-paced environment and manage multiple tasks.
- High level of organizational skills and ability to meet deadlines.
- Strong interpersonal skills and customer service focus.
- Team player with a proactive approach to work.
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
- Onsite parking
- Company Pension Scheme
- Cycle to work scheme
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained Mental Health First Aiders
- Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.